Privacy & data protection
For the purposes of the Data Protection Act 1998, RAC is the data controller in relation to the information you supply.
We will disclose your information to our service providers and agents to fulfil your specific Order(s) for a product or contact you in case of difficulty in processing an Order or to investigate customer services issues. We will only do this where it is necessary for the conclusion, or performance of a contract between you and us, or that we enter into at your request or in your interest. We may record telephone calls for staff training and evidential purposes.
We may transfer your information outside of the European Economic Area. We will only do this where it is necessary for the conclusion, or performance of a contract between us, or that we enter into at your request, in your interest, or for administrative purposes.
When you give us information about another person, you confirm that they have authorised you to act for them, to consent to the processing and use of their personal data in the manner described in this notice and to receive on their behalf any data protection notice.
You have the right to ask for a copy of your information (for which we will charge a small fee) and to correct any inaccuracies.
What are cookies?
You've made changes to the way this site works?
Actually no, this site functions the way it has always has.
So why are you telling me this?
Website operators (like us) are already required to give users information about the cookies they use and why they use them. Now - by European law - they also have to have your consent to store them in your browser and allow you to adjust your cookie settings at any time. You can make these adjustments on this page. To make things easy for you we've grouped our cookies into the most common sets with descriptions of what each cookie or set actually do. You can switch these sets on or off. Your new settings will take effect when you click the 'Save settings' button at the bottom of the page.
Important to note - if you decide not to have certain cookies stored in your browser you'll lose the functionality that they allow, so please read the description of the cookie or set of cookies carefully.