At RAC Shop we’re following government and public health advice to keep customers and colleagues safe while continuing to deliver the car parts and accessories you need. Read the Government’s full coronavirus advice here.
Precautions we’re taking here at RAC Shop
All non-essential colleagues are safely working from home.
Dashcam fittings will be delayed by 7 days due to backlogged areas across the country.
If you’ve ordered an item that requires patrol fitting (e.g. a car battery) please rest assured:
- All our patrols are following government guidelines to keep you safe when they attend – they’ve been asked to keep two metres away from customers at all times.
- We’ve asked them to use latex protective gloves, hand sanitising gel and wipes to clean surfaces they touch in cars
Please note that some items may take longer than usual to arrive due to increased online demand.
To make things easier during this difficult time, we’re extending our exchange and returns policy to 60 days until further notice. This will be available on products bought on or after 24th February.
Although receipts will not show the new extended date, our team will ensure that all items bought within this timeframe can be returned or exchanged. For more information click here.
Thank you for your support and understanding during these challenging times.