With the government advising against non-essential travel, we wanted to update you on the steps we’re taking at RAC Shop to keep customers and colleagues safe, while continuing to provide the car parts and accessories you need for your essential journeys. Read the Government’s full ‘stay at home’ coronavirus advice here.
Precautions we’re taking here at RAC Shop
All non-essential colleagues are safely working from home.
Dashcam fitting will be delayed until lockdown measures are lifted to avoid any unnecessary risk.
If you’ve ordered an item that requires patrol fitting (e.g. a car battery) please rest assured:
- All our patrols are following government guidelines to keep you safe when they attend – they’ve been asked to keep two metres away from customers at all times.
- We’ve asked them to use latex protective gloves, hand sanitising gel and wipes to clean surfaces they touch in cars
Please note that some items may take longer than usual to arrive due to increased online demand.
To make things easier during this difficult time, we’re extending our exchange and returns policy to 60 days until further notice. This will be available on products bought on or after 24th February.
Although receipts will not show the new extended date, our team will ensure that all items bought within this timeframe can be returned or exchanged. For more information click here.
Thank you for your support and understanding during these challenging times.