Delivery of your order is by courier.

Delivery is free for orders over £50 and £4.00 for all other orders with a few exceptions for some postcodes (listed here) and for some very heavy or very large products. The shipping costs for these can be found at checkout.

All of our mats are made to order. Due to the cutting and stitching process we are usually ready to deliver your mats within 5 to 7 days. If you chose to have embroidery on your mats this is hand stitched and adds up to 2 days to your order processing.

Please note: Higher quality car mats take slightly longer for our suppliers to make. Estimated lead times for making the car mats are:
Standard - up to 5 working days
Super Deluxe - up to 7 working days
Ultra Deluxe - up to 12 working days

Mats are then despatched by courier to you.

If your mats have not arrived 8 days after ordering, please contact us on 0800 862 0676 and our customer service personelle will be able to help.

Avoid trailing cables and unlock certain features by having the RAC Shop professional install your in car technology product for you.

Following your purchase online a customer services representative will contact you to discuss your fitting time and location and then an engineer will attend your home or place of work, or indeed wherever your car happens to be to fit your tech product for you.

Many dash cams have enhanced functionality when hard wired, so that as well as looking far superior in your car it will be able to enter parking mode to record your vehicle even when you are away and the car is stationary (note this feature is not available on all cameras -see descriptions for details).

Fitting will usually take around 1 - 2 hours for dash cams and 2-4 hours for parking sensors.

If you have any questions about our technology fitting service, please contact us 0808 164 9361.

Should you wish to return your item, please fill in the form located here you will then be sent a RMA number and an address to send your product.

Faulty products will be replaced as soon as we are able to verify the fault and ship another to you. For items you simply want to return within 14 days of purchase for a refund, a refund will be issued to the card you paid with within 7 days of the item being received by the RAC shop.

Please note items sent back without an RMA number generated by our online returns form may take significantly longer to process. Items being returned after 14 days may carry a restocking fee - please contact us on 0808 164 9361 for more information and to discuss your return.