Contact Us

Write to us

You can use our contact form below to get in touch about your order, or sales enquiry. Our FAQ section has answers to commonly asked questions. If you have a question about a Car Battery order please email:

Colewood House
Building 1
Kingfisher Court
Stockton on Tees,
TS18 3EX

RAC Car Batteries

If you have a question about buying a battery, or about your appointment please call 0808 164 9361

RAC Shop

If you have a question about your order, or want to ask about a product over the phone please call 0808 164 9361

RAC Membership

If you have any questions relating to your RAC membership please call 0330 159 0740

Any Other Queries

For queries about non-stop products i.e breakdown cover, insurance, etc please contact RAC Direct Services

Customer Service opening times:

Monday - Friday : 8:30am - 5:30pm

Saturday: Closed

Sunday: Closed

Christmas Opening times:

24th December: 8:30am - 2:00pm

25th-28th December: Closed

29th-30th December: Normal hours

31st December: 8:30am - 4:00pm

1st-3rd January: Closed

Payment cards PayPal Credit

† Prices depend on the age, value and model of vehicle.

* It is £4.99 for next day delivery, however orders must be placed before 2pm.

Standard delivery takes 3-5 days and costs £3.49.

All orders over £50 inclusive of VAT qualify for free standard delivery. This offer excludes home delivery batteries and fitted products.

All home delivery batteries have a carriage cost of £7.99. Delivery takes 1-3 working days.

For customised orders, please allow 5-7 days.

1 Comparison based on RAC Comprehensive Plus European Breakdown cover against the top level of cover from other major providers as of 15.09.2019. For full details visit