Contact Us

Write to us


You can use our contact form below to get in touch about your order, or sales enquiry. Our FAQ section has answers to commonly asked questions. If you have a question about a Car Battery order please email:


enquiries@racshop.co.uk













Colewood House
Building 1
Kingfisher Court
Bowesfield
Stockton on Tees

TS18 3EX

RAC Car Batteries

If you have a question about buying a battery, or about your appointment please call 0800 0119519

RAC Shop

If you have a question about your order, or want to ask about a product over the phone please call 0800 0119519

Any Other Queries

For queries about non-stop products i.e breakdown cover, insurance, etc please contact RAC Direct Services

Customer Service opening times:

Monday - Friday : 8:30am - 5:30pm

Saturday: Closed

Sunday: Closed.

Christmas opening times:

Christmas Eve: 8:30am - 3pm

Christmas Day: Closed

Boxing Day: Closed

27th December: 8:30am - 5:30pm

28th December: 8:30am - 5:30pm

31st December: 8:30am - 5pm

1st January: Closed

† Prices depend on the age, value and model of vehicle.

* It is £4.99 for next day delivery, however orders must be placed before 2pm.

Standard delivery takes 3-5 days and costs £3.30.

All orders over £50 inclusive of VAT qualify for free standard delivery.

Free next working day delivery applies to all battery orders placed before 3pm, next day delivery includes Patrol fit batteries (when order and fitting and time has been confirmed), garage fit batteries (when time and date selected for fitting is next day) and home delivery batteries.

For customised orders, please allow 5-7 days.