Privacy & Data Protection

For the purposes of the Data Protection Act 1998, RAC is the data controller in relation to the information you supply.

We will disclose your information to our service providers and agents to fulfill your specific Order(s) for a product or contact you in case of difficulty in processing an Order or to investigate customer services issues. We will only do this where it is necessary for the conclusion, or performance of a contract between you and us, or that we enter into at your request or in your interest. We may record telephone calls for staff training and evidential purposes.

We may transfer your information outside of the European Economic Area. We will only do this where it is necessary for the conclusion, or performance of a contract between us, or that we enter into at your request, in your interest, or for administrative purposes.

When you give us information about another person, you confirm that they have authorised you to act for them, to consent to the processing and use of their personal data in the manner described in this notice and to receive on their behalf any data protection notice.

You have the right to ask for a copy of your information (for which we will charge a small fee) and to correct any inaccuracies.

You will be notified of any changes to our Privacy Policy both on the Website and by e-mail. You will always have a choice as to whether or not you wish us to use your information for additional purposes. Information will be used in accordance with the Privacy Policy under which it was collected.

Cookies

What are cookies?

Cookies are small files which are stored in your web browser and are widely used in order to make websites work efficiently. This site uses cookies. Some of the cookies we use are essential for parts of this website function correctly - for example keeping track of items that you add to your shopping basket or remembering when you've logged into our customer area. Other cookies are less essential functionally but may be used to personalise your experience or track your journey through our site so that we can analyse the success of promotions. Other cookies may be from third parties such as social networking sites or affiliates.

You've made changes to the way this site works?

Actually no, this site functions the way it always has.

So why are you telling me this?

Website operators (like us) are already required to give users information about the cookies they use and why they use them. Now - by European law - they also have to have your consent to store them in your browser and allow you to adjust your cookie settings at any time.

Important to note - if you decide not to have certain cookies stored in your browser you'll lose the functionality that they allow, so please read the description of the cookie or set of cookies carefully.

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