Customer Care & Help

Using the RAC Shop

Payments and orders

Delivery times depend on the delivery service you chose at the time you placed your order. We currently offer two levels of service.

UK Standard Delivery: £3.49 per order / FREE over £50. Orders will be dispatched within 2 working days. Delivery can take between 2-5 working days.

UK Next Day Delivery: £4.99 per order. Orders must be placed before 2pm and will be delivered next working day (e.g. orders placed on Friday will be delivered on Monday).Next day delivery is only available for customers on the UK Mainland (excluding Scottish Highlands and Northern Ireland).

Next day delivery is not available on certain items. The delivery options available will be shown in the basket. Delivery charges may be amended from time to time.

Please allow 15 days from the date we dispatch your items for delivery.

You can learn more by visiting our delivery page

Car Batteries

If you buy a self fit car battery before 2pm (Mon - Fri) you will be able to select same day delivery *. Alternatively it will be delivered the next business day. At the moment we don’t deliver at weekends or Bank Holidays.

* Same day delivery is not available in all postcodes at the moment.

Did you purchase a battery with fitting?

Yes – please call 0800 0119519 08:00 to 20:00 Mon-Fri to cancel you order.

We are not able to cancel orders via email. You must notify us of your intention to cancel within 7 days of purchase

Did you purchase a self-fit battery?

Call us on 0800 0119519 - 08:30 to 17:00 Mon-Fri.

If you have purchased a self-fit battery we will need to arrange a collection to ensure the safe and legal transport of the battery. We charge a £10 collection fee for this service. Call us on 0800 0119519.

RAC Fitted Batteries

Call us on 0800 0119519 between 8am and 8pm Monday to Friday. Or you can email [email protected]

RAC Self-Fit Batteries

Call us on 0800 0119519 between 8:30 am and 5pm Monday to Friday. Or you can email [email protected]

Need help with an RAC product

You can purchase spare parts by visiting the RAC Pressure Washer Spares & Accessories site.

We regret that the RAC Shop cannot provide refunds, spares or repairs for Pressure Washers not purchased through our website. Please contact your retailer for further assistance.

Can't find the help you are looking for? Contact customer support on 0800 8620676

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† Prices depend on the age, value and model of vehicle.

* It is £4.99 for next day delivery, however orders must be placed before 1pm.

Standard delivery takes 3-5 days and costs £3.49.

All orders over £50 inclusive of VAT qualify for free standard delivery. This offer excludes home delivery batteries and fitted products.

All home delivery batteries have a carriage cost of £7.99. Delivery takes 1-3 working days.

For customised orders, please allow 7-12 days.

1 Comparison based on RAC Extra European Breakdown Cover against the top level of cover from other major providers as of 16/05/23. For full details visit